There are a number of ways for you to contact us:
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- If you are a Job Seeker.
- If you are an Employer looking to hire a student or a youth.
- If you are an Employer that requires assistance with the online service or if you have forgotten your user code or password.
- If you would like to obtain information on other programs and services, please contact your local Service Canada - Services Where You Live Centre
If you are a Job Seeker:
By E-mail:
In order to respond to your enquiry, Service Canada will need to collect a limited amount of information (such as your e-mail address) as identified in the fields below. However, this 'Contact Us' service is intended for general enquiries only.
Please do not include sensitive personal information in the message box, such as your Social Insurance Number, personal finances, medical or work history. Due to the unprotected nature of the Internet, enquiries containing this type of information cannot be answered through this service, and are best addressed in person, over the telephone or by ground mail.
The collection and use of personal information for this 'Contact Us' service are authorized by various Acts and Regulations. Collection and use of personal information by Service Canada is done in accordance with the Privacy Act, which states that you have a right to access your personal information, and a right to request changes to incorrect information.
A record of all of the types of personal information held by Service Canada and their uses is published annually in Info Source and in libraries nation-wide. If you would like to access your personal information or request correction of your information, please write to the Access to Information and Privacy coordinator for your region.
If you require clarification about this Statement, please contact our Privacy Coordinator.For more information concerning your rights under the Privacy Act, please contact the Office of the Privacy Commissioner of Canada at 1 800 282-1376.
If you'd like to obtain further information or suggest improvements to the Job Bank site, you can submit your questions or comments to the following e-mail:
jobbank@workingincanada.gc.ca
Please note: In order to protect our Web site from viruses, we delete messages with attachments.
By teletypewriter
People with hearing or speech impairments may also request information through the following teletypewriter (TTY) service at 1-800-926-9105.
By Mail:
Job Bank - Working in Canada
Human Resources and Skills Development Canada
355 North River Road
Place Vanier, Tower B, 8th floor, mail stop VB801
Ottawa, Ontario
K1A 0L1
If you are an Employer that requires assistance with the online service or if you have forgotten your user code or password:
Please contact Service Canada job order placement service officials or your provincial/territorial agency.
| Newfoundland and Labrador | |
| Office | Fax Number |
|---|---|
| Visit www.JobsinNL.ca | 709 729-1129 |
| Nova Scotia | ||
| Office | Phone Number | Fax Number |
|---|---|---|
| Halifax | 902 722-1073 | 902 428-2147 |
| Outside Halifax | 1 866 562-0100 | 902 428-2147 |
| New Brunswick | ||
| Office | Phone Number | Fax Number |
|---|---|---|
| Fredericton | 506 457-3505 | 506 462-5916 |
| Outside Fredericton | 1 888 434-7070 | 506 462-5916 |
| Prince Edward Island | ||
| Office | Phone Number | Fax Number |
|---|---|---|
| Charlottetown | 902 368-6416 | 902 368-6340 |
| Outside Charlottetown | 1 800 893-6602 | 902 368-6340 |
| Quebec | ||
| Office | Phone Number | Fax Number |
|---|---|---|
| Centre d'assistance au placement (CAP) | 819 371-6656 1 866 640-3059 | 1 866 867-8139 |
| Ontario | |
| Phone Number | Fax Number |
|---|---|
| 1 866 789-1297 | 1 866 664-2534 1 416 212-3333 |
| Manitoba | ||
| Office | Phone Number | Fax Number |
|---|---|---|
| Brandon | 204 726-6911 | 204 726-6912 |
| Dauphin | 204 622-2147 | 204 622-2308 |
| Flin Flon | 204 687-1685 | 204 687-1688 |
| Morden | 204 822-2324 | 204 822-2320 |
| Portage la Prairie | 204 239-3091 | 204 239-3715 |
| Selkirk | 204 785-5292 | 204 785-5327 |
| St. Boniface (Winnipeg) | 204 945-8400 | 204 948-2902 |
| Steinbach | 204 346-6055 | 204 326-6172 |
| Swan River | 204 734-9768 | 204 734-5151 |
| The Pas | 204 627-8135 | 204 627-8137 |
| Thompson | 204 677-6667 | 204 677-6689 |
| Saskatchewan | |
| Office | Phone Number |
|---|---|
| Estevan | 306 637-3820 |
| Fort Qu'Appelle | 306 332-3404 |
| Humboldt | 306 682-6772 |
| Ile a La Crosse | 306 833-3235 |
| Kindersley | 306 463-5470 |
| La Ronge | 306 425-4520 |
| Lloydminster | 306 825-6418 |
| Meadow Lake | 306 236-7538 |
| Melfort | 306 752-6183 |
| Moose Jaw | 306 694-3177 |
| Nipawin | 306 862-1840 |
| North Battleford | 306 446-8705 |
| Prince Albert | 306 953-2545 |
| Regina | 306 787-1400 |
| Saskatoon | 306 933-5859 |
| Swift Current | 306 778-8230 |
| Weyburn | 306 848-2568 |
| Yorkton | 306 786-1354 |
| Alberta | ||
| Office | Phone Number | Fax Number |
|---|---|---|
| Outside Edmonton | 1 800 999-1546 Password Retrieval: use email above | 1 780 415-1647 |
| British Columbia | ||
| Office | Phone Number | Fax Number |
|---|---|---|
| Local | 1 250 952-6914 | |
| Toll-Free | 1 877 952-6914 | 1 250 387-5329 |
| Northwest Territories | |
| Phone Number | Fax Number |
|---|---|
| 867 873-7690 1 866 606-5627 | 867 873-0636 |
| Yukon Territory | |
| Phone Number | Fax Number |
|---|---|
| 1 888 663-6442 | 1 867 667-8555 |
| Nunavut | ||
| Office | Phone Number | Fax Number |
|---|---|---|
| Cambridge Bay | 1 866 331-5222 867 983-3254 | 867 983-3256 |
| Iqaluit | 867 975-4700 1 800 260-0877 | 867 975-4711 |
| Rankin Inlet | 867 645-4074 1 866 645-4076 | 867 645-4092 |
Labour market opinion applications are centrally processed for:
If you are applying for Academics (University Professors), Federal Skilled Trades Program, Medical Doctors or Specialists, Registered Nurses and/or an Arranged Employment Opinion, please send your application to:
For all regions (except Quebec):
Service Canada Centre
Temporary Foreign Worker Program
Centre of Specialization
1 Agar Place, PO Box 7000
Saint John, NB E2L 4V4
By Fax:
1-866-585-7524 (toll free)
For assistance Phone:
Service Canada 1-866-673-0711 (toll free)
For Quebec:
Mailing address only
Service Canada Centre
Temporary Foreign Worker Program
1001 de Maisonneuve Boulevard East
4th Floor
Montreal, Quebec
H2L 5A1
By Fax:
514-877-3680
For assistance Phone:
Service Canada 514-877-0022 or toll free 1-866-840-0222
If you are hiring a Live-in Caregiver (including Quebec) , please send your application to:
Service Canada Centre
Temporary Foreign Worker Program
Centre of Specialization
P.O.Box 6500
Toronto LCD , Downsview A
Toronto ON M3M 3K4
By Fax: 416-954-3107 or 1-866-720-6094 (toll free)
For assistance Phone:
Service Canada 1-877-227-4577 (toll free)
If you are hiring under the Seasonal Agricultural Worker Program, please send your application to:
For all regions (except Quebec):
By Mail
Service Canada Centre
Seasonal Agricultural Worker Program
Centre of Specialization
5 Queensway East
Simcoe, Ontario
N3Y 5K2
By Fax:
519-426-0362 or toll free 1-855-221-1601
For assistance Phone:
Service Canada toll free 1-866-431-7297
For Quebec:
Mailing address only
Service Canada Centre
Temporary Foreign Worker Program
1001 de Maisonneuve Boulevard East
4th Floor
Montreal, Quebec
H2L 5A1
By Fax:
514-877-3680
For assistance Phone:
Service Canada 514-877-0022 or toll free 1-866-840-0222
Alberta / North-West Territories / Nunavut
Suite 1440 Canada Place
9700 Jasper Ave
Edmonton, AB
T5J 4C1
1-800-418-4446.
Callers from the rest of Canada and Outside Canada, leave a message at (780)-495-7972.
British Columbia / Yukon
- Location
- Vancouver
- Address
- (Mailing Address Only)
Service Canada
Employer Services
1400-300 W. Georgia St.
Vancouver, BC
V6B 6G3 - Phone
- English
(604)-687-7803
1-888-246-7712
(Toll-free in BC only)
French (604)-609-7451
1-888-246-7715
(Toll-free in BC only) - Fax
- Film and Entertainment
(604)-666-7731
Foreign Workers and Others
(604)-666-8920
Manitoba
- Location
- Vancouver
- Address
- Service Canada
Employer Services
1400-300 W. Georgia Street
Vancouver, British Columbia
V6B 6G3 - Phone
- Toll free: 1-(866)-725-6169
- Fax
- Toll free: 1-(866)-301-5603
New Brunswick
- Location
- Saint John and Moncton
- Address
- 126 Cromarty Dr,
Dartmouth crossing - P.O. Box 1350
Dartmouth, Nova Scotia
B2Y 4B9 - Phone
- (902)-426-2766
- 1-855-215-1210 (Toll free)
- Fax
- (902)-426-4096
Newfoundland and Labrador
- Location
- St. John's
- Address
- 126 Cromarty Dr,
Dartmouth crossing
P.O. Box 1350
Dartmouth, Nova Scotia
B2Y 4B9 - Phone
- (902)-426-2766
- 1-855-215-1210 (Toll free)
- Fax
- (902)-426-4096
Nova Scotia
- Location
- Dartmouth
- Address
- 126 Cromarty Dr,
Dartmouth crossing
P.O. Box 1350
Dartmouth, Nova Scotia
B2Y 4B9 - Phone
- (902)-426-2766
- 1-855-215-1210 (Toll free)
- Fax
- (902)-426-4096
Ontario
- Location
- Ontario
- Address
- (Mailing Address Only)
Temporary Foreign Worker Program
Human Resources and Skills Development Canada
P.O. Box 6500
L.C.D. Downsview A
Toronto, Ontario
M3M 3K4 - Phone
Toll Free:
1-(866)-556-5518- Fax
- Local:
(416)-954-3107
Toll Free:
1-(866)-720-6094
Note for Employers regarding Couriers and Post Office (PO) Box Addresses:
Please note that courier companies may be charged additional postage to deliver a package to a post office (PO) box address, and that courier companies may follow different practices regarding these charges:
- Some courier companies will not deliver a package to a post office box address;
- Canada Post affiliated couriers can deliver to a post office box and additional postage will not be charged; or
- Some courier companies will deliver to a post office box and charge the customer the added postage.
Please check with your courier company before you send your application by courier to ensure it can be delivered to a postal box.
For Ontario Employers Only - Contact information for agricultural workers applications (Seasonal Agricultural Worker Program, Agricultural Stream and agricultural positions under the Regular Stream for Lower-skilled Occupations).
Mailing address for agricultural worker applications:
Agricultural Foreign Worker Unit
Service Canada Centre
5 Queensway East
Simcoe, Ontario
N3Y 5K2
Phone
Toll free: 1-(866)-431-7297
Fax
(519)-426-0362
Contact information for Exotic Dancers applications.
Mailing address for Exotic Dancer Applications only:
Temporary Foreign Worker Program
HRSDC
200, 4900 Yonge Street
Toronto, Ontario M2N 6A8
Phone
Local voice mailbox:
(416)-973-5722
Fax
Local fax:
(416)-952-6977
Prince Edward Island
- Location
- Charlottetown
- Address
- 126 Cromarty Dr
Dartmouth crossing - P.O. Box 1350
Dartmouth, NS
B2Y 4B9 - Phone
- (902)-426-2766
- 1-855-215-1210 (Toll free)
- Fax
- (902)-426-4096
Quebec
- Location
- (Mailing Address Only)
- Montreal
- Address
- 1001 de Maisonneuve Boulevard East 4 th floor
Montreal,Quebec
H2L 5A1 - Phone
- Bilingual
(514)-877-0022
Toll free: 1-(866)-840-0222 - Fax
- (514)-877-3680
Saskatchewan
Canada Post Boxes Size
- Location
- Vancouver
- Address
- Service Canada
Employer Services
1400-300 W. Georgia Street
Vancouver, British Columbia
V6B 6G3 - Phone
- Toll free: 1-(866)-725-6169
- Fax
- Toll free: 1-(866)-301-5603
The Temporary Foreign Worker Units (TFWU) offer guidance ONLY to employers and/or their authorized representativesseeking to employ foreign workers who may be exempted from obtaining a work permit or from the Human Resource and Skills Development (HRSDC) - Service Canada (SC) labour market opinion (LMO) process.
In cases where employers believe a LMO or Work Permit exemption may apply, they can request an assessment (“opinion request”) provided the foreign worker is from a visa-exempt country and is currently outside Canada.
Canada Post Boxes For Mailing
Requests and supporting documentation must be submitted at least 30 days prior to date of entry and can be e-mailed or faxed. The TFWUs will respond to LMO and/or WP exemption enquiries only.
Canada Post Boxes Winnipeg
- Toronto (serving Ontario, British Columbia, Alberta, Saskatchewan, Manitoba, Yukon, Northwest Territories and Nunavut)
Toronto Temporary Foreign Worker Unit
Telephone: 416-954-7954
Fax: 416-973-9768
E-mail: TFWU-Toronto-UTET@cic.gc.ca Montreal (serving Quebec, Nova Scotia, Prince Edward Island, New Brunswick, and Newfoundland and Labrador)
Montreal Temporary Foreign Worker Unit
Telephone: 514-283-1061
Fax: 514-283-1877
E-mail: CIC-QUE-SRTE@cic.gc.ca